Customers can engage with brands in more places than ever before, thanks to conversational AI. Now with the roll-out of tools like Siri, Alexa, Google Assistant, Cortana, voice skills and actions, and chatbots galore, they expect to access brands...
![6 [Special Edition] Conversational AIs Impact to Search and the SERPs by Christi Olson, Microsoft 1](https://marketing-podcasts.com/wp-content/uploads/2019/12/Frame-4speaker-window-green-526x296.jpg "6 [Special Edition] Conversational AIs Impact to Search and the SERPs by Christi Olson, Microsoft 1")
Today’s guest created a company called GrandCentral which sold to Google and became Google Voice. It was his second foray into voice over IP. Before that, he had one of the pioneering companies that he led in voice over IP, called Dialpad. Their...