Sprout Social’s Director of Marketing Tara Robertson tells Intercom’s Director of Content John Collins how building an empathetic, data-driven customer journey helps to ensure customer retention.
On this week’s show, we catch up with Val Geisler, as she walks us through some practical emailing tips, her process for onboarding, and why she likens career progression to a spiral staircase.
This week, we’ve got a special bonus episode with Rick Nucci, who’s founded not just one, but two, successful companies, Boomi and Guru. He speaks with Intercom’s Kaitlin Pettersen about the direction of automation trends in the...