Understanding churn and how to reduce it

December 18, 2019
Understanding churn and how to reduce it 1

Sometimes it feels like everybody in the entrepreneur and the SaaS space, including myself, asks “How do you get more customers?

Well today’s guest noticed that and said, “Why aren’t we paying attention to how many customers are leaving?” So he came up with a software that will not only help you realize that you’re losing paying users, but also help you reduce churn and learn from it. We’re going to find out how he built his company, whether it’s profitable or just a quixotic mission.

Matt Moody is the founder of Bellwethr, which helps companies reduce churn and increase revenue.